Who We Are
Trusted by Industry Leaders
iBrisk Consultancy Services is a trusted partner for banks, NBFCs, and fintech companies, delivering ethical and results-driven loan recovery and customer outreach solutions. Since 2017, we have combined people, process, and technology to help clients achieve their collection and customer service goals with complete transparency.
Our Journey
Founded in Chennai in 2017, we began as a small telecalling unit with a vision to create a more ethical and compliant approach to debt recovery. Over the years, our operations have expanded to five offices across Tamil Nadu, Karnataka, Andhra, Telangana and Kerala, serving over 25 leading financial institutions.
Purpose and Ambition
Mission
To provide scalable, efficient, and compliant recovery and customer service solutions that protect client reputations while delivering measurable results.
Vision
To be India’s most respected and reliable partner in loan recovery and customer engagement, setting industry benchmarks for compliance, service quality, and client satisfaction.
Our Team
Our strength lies in our people —our collection executives, skilled telecallers, and experienced managers, all trained to work within client SOPs and regulatory guidelines. Every team member is committed to upholding our core values of ethics, accuracy, and accountability.
Collection Executives
350+ trained professionals in the field.
Telecallers
Skilled agents working with 400+ dialer stations.
Managers
Experienced leaders ensuring compliance and quality.
On the Ground Where You Need Us
We have a strong operational footprint in five states — Tamil Nadu, Karnataka, Telangana, Andhra Pradesh Villupuram, Hyderabad and Kerala — with offices in Chennai, Madurai, Coimbatore, Bengaluru, and Kochi. This regional coverage allows us to deliver both field collections and telecalling services effectively.